Knowledgebase

Why do Abandoned Carts Dashboard shows ‘Anonymous’ emails?

CareCart is great at capturing the emails. If a customer subscribes to the newsletter and also abandons the cart without providing the details, CareCart then associates the email with that

Why do ‘Shop Now’ buttons appear as disabled in Messenger campaigns

When you look at the CareCart Messenger campaigns from your inbox, you’ll see that some buttons such as ‘Buy Now’ appear as disabled and you can’t click on them.This is

Which code I need to remove when uninstalling CareCart app?

Once you have uninstalled the CareCart app, you need to remove the liquid code from theme.liquid file.Please follow the steps shown below in the screenshots in order to correctly remove

Which app might interfere with CareCart?

First of all, Messenger apps can cause a real issue with CareCart. This is due to some technical limitations where Facebook only allows the use of one Messenger application.If you

What is a DMARC Policy?

DMARC stands for “Domain-based Message Authentication, Reporting & Conformance.” A DMARC Policy tells the email receivers like Microsoft (Hotmail, Live, Outlook etc), Gmail, Yahoo! and other DMARC Internet Service Providers

Is CareCart mobile friendly?

We have put special efforts to make CareCart suitable for all screen sizes which includes a wide range of smartphones, tablets, laptops, and also desktops.All of the widgets, emails, and

I’m unable to connect my Facebook page with CareCart

If you are unable to connect your Facebook page with CareCart then the possible reasons can be:You’re not the Admin of the page.You didn’t give required permissions to CareCart.Only the

How to extend your free trial?

CareCart offers a 7-day free trial which is extendable to an additional 21 days. You can earn additional 21 days by completing a few simple action steps that are available

How to become an affiliate with CareCart?

Whether you are an expert or an agency who is looking for a new financial opportunity, CareCart’s Affiliate program has got you covered!When you join CareCart’s affiliate program, you can easily

Does CareCart slow down my store’s page load speed?

The short answer is, absolutely not! CareCart loads on the Shopify store asynchronously. This means that it does not block the other parts of the page that are in downloading

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