Terms & Conditions

These Terms, along with the Privacy Policy, Acceptable Use Policy and Anti-Spam Policy  govern your access to and use of Care Cart. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://carecart.io/  website (the “Service”) operated by Care Cart (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of. Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Care Cart Apps Terms of Use

  1. Permitted Uses

You agree that you will at all times use the Care Cart Apps in a manner consistent with:

    • These Terms of Use
    • The Acceptable Use Policy
    • The Anti-Spam Policy
    • Any other applicable rules, policies, and guidelines established by Care Cart in respect of the Care Cart Apps

Misuse or unauthorized use of the Care Cart Apps, its related systems or networks, or of any information or material available through the Care Cart Apps is strictly prohibited. Care Cart reserves the right, at its sole discretion and without liability or prejudice to any other remedies that it may have, to immediately suspend or cancel the account of any user who is using, or who Care Cart reasonably believes is using, the Care Cart Apps in violation of these Terms.

  1. Compliance with Laws

You represent and warrant that your use of the Care Cart Apps will comply with all applicable laws and regulations, including without limitation, all applicable anti-spam and privacy laws (collectively, the “Regulations”). For greater certainty, the Regulations may include, depending upon your use of the Care Cart Apps, but not necessarily be limited to, CAN-SPAM, CASL, and GDPR. You will be solely responsible for determining whether the Care Cart Apps, as used by you, comply with the Regulations, and you acknowledge and agree that Care Cart will not be liable for any use of the Care Cart Apps by you that violates the Regulations.

  1. Consents

Without limiting Section 2, you further represent and warrant that you will not send any emails other than Transactional Messages (as defined in Section 4) unless the email recipients have provided you with valid consent under the Regulations to receive communications from you.

  1. Transactional Messages

The Care Cart Apps may allow you to send Transactional Messages. “Transactional Messages” are defined as communications that are sent in response to an action by an email recipient related to a product or service offered by you (e.g., a confirmation email sent in response to a purchase of a product or service through your App or website) or that concern the ongoing use, purchase, or subscription by an email recipient of a product or service offered by you. You must not send Transactional Messages that are bulk messages or messages that have a purpose of encouraging participation in a commercial activity

Prohibited Uses

In addition to the general Terms of Service, this Acceptable Use Policy outlines specific restrictions on how you may utilize Care Cart Apps and their content. By using our apps, you agree to adhere to the following:

Prohibited Activities:

  1. Illegal Activities: Using the apps for any purpose that violates local, national, or international laws is strictly prohibited.
  2. Harmful Content: You cannot promote or participate in harmful activities, such as harassment, bullying, discrimination, or hate speech based on personal characteristics.
  3. Intellectual Property Infringement: Respecting copyrights, trademarks, and other intellectual property rights of Care Cart and others is crucial.
  4. Misinformation: Sharing false or misleading information that could harm users or disrupt the platform is not allowed.
  5. Malicious Software: Uploading viruses or other malicious code that could damage the apps, websites, or the internet is strictly forbidden.
  6. Personal Information Misuse: Collecting or tracking the personal information of others without their consent is a violation of our policy.
  7. Spam and Deceptive Practices: Spamming, phishing, or using deceptive tactics to manipulate users is prohibited.
  8. Immoral Content: Using the apps for any obscene or immoral purpose is not acceptable.
  9. Security Circumvention: Attempting to bypass or tamper with the security features of the apps or related websites is strictly prohibited.

Consequences of Violation:

Care Cart reserves the right to terminate your access to the apps and any related websites for violating these terms. We take violations seriously and may pursue further action if necessary.


This policy is intended to create a safe and positive environment for all Care Cart Apps users. By following these guidelines, you contribute to a productive and enjoyable experience for everyone.

Free Trial Policy

At Carecart, we are committed to ensure the satisfaction of our customers with our suite of Shopify Apps. The Apps are designed to enhance your e-commerce experience through features like sales notifications, countdown timers, Spin to Win, and abandoned cart emails alike

To give you the opportunity to see whether our Apps fit to your business requirements, we offer free trials for all our Paid Apps. Depending on the specific App, the free trial period lasts either 14 or 30 days from the date of App installation. This allows you to explore each App’s full range of features without making any financial commitment.

Subscription Charges

After the free trial period ends, the regular subscription fee for the App will be automatically charged according to your selected package provided at the time of subscription. We encourage our customers to review the functionalities and benefits of the App during the trial period to ensure it meets their needs.

1.Subscription Period. The Service will be made available on commencing on the Effective Date until you cancel the Subscription.

CareCart has introduced paid plans effective from March 2019. Legacy free plan users will remain free as long as they continue using it. Once legacy plan users reinstall the app, free plan will no longer be available however, they will have 14-day free trial period. 

3.Payment. For all Care Cart Apps, your billing will be tied to your existing Shopify billing cycle. Payments will be seamlessly processed through the secure Shopify payment gateway, ensuring a familiar and trusted checkout experience.

4. Refund Policy

To ensure your satisfaction, we offer a 30-day money-back guarantee for all our services. If you’re unhappy with your subscription within the free trial period, you will receive a full refund. The Refund requests must be submitted within 30 days from the date of the last charge. This policy applies to all our Apps, regardless of the trial period length.

Following are the points to note regarding the refund process and eligibility criteria:

  • Refunds are processed exclusively through the original mode of payment to ensure a transparent and secure transaction.
  • Eligibility for a refund will be determined on a case-by-case basis, taking into account the reasons provided for dissatisfaction. While we aim to ensure every customer’s satisfaction, certain conditions, such as usage of the app beyond a basic trial or requests beyond the 30-day period, may influence the refund decision.

Requesting a Refund:

To request a refund, simply submit a request with the App name, Store URL, and respective details on the Care Cart email address: [email protected] You can also contact our In-Apps 24/7 live chat team to submit refund requests with the respective details.

Special Considerations

  • Carecart reserves the right to grant extensions or exceptions to the refund period at our discretion for special cases. These may include technical issues directly attributable to our apps or extenuating circumstances affecting the user’s ability to use the app as intended.

Handling Complaints

The concerns or any complaints about Care Cart Apps will be dealt in line with our Complaints Handling policy


We employ the use of cookies. By using carecart.io’s website you consent to the use of cookies
in accordance with carecart.io’s privacy policy.

Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting. Some of our
affiliate / advertising partners may also use cookies.


Unless otherwise stated, carecart.io and/or it’s licensors own the intellectual property rights for
all material on carecart.io. All intellectual property rights are reserved. You may view and/or print
pages from https://carecart.io/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

1.Republish material from https://carecart.io/

2.Sell, rent or sub-license material from https://carecart.io/

3.Reproduce, duplicate or copy material from https://carecart.io/

Redistribute content from carecart.io (unless content is specifically made for redistribution).

User Comments

1.This Agreement shall begin on the date hereof.

2.Certain parts of this website offer the opportunity for users to post and exchange opinions, information,
material and data (‘Comments’) in areas of the website. carecart.io does not screen, edit, publish
or review Comments prior to their appearance on the website and Comments do not reflect the views or
opinions of carecart.io, its agents or affiliates. Comments reflect the view and opinion of the
person who posts such view or opinion. To the extent permitted by applicable laws carecart.io shall
not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused
and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this

3.carecart.io reserves the right to monitor all Comments and to remove any Comments which it considers
in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

4.You warrant and represent that:

1.You are entitled to post the Comments on our website and have all necessary licenses and consents to
do so;

2.The Comments do not infringe any intellectual property right, including without limitation copyright,
patent or trademark, or other proprietary right of any third party;

3.The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material
or material which is an invasion of privacy

4.The Comments will not be used to solicit or promote business or custom or present commercial activities
or unlawful activity.

5.You hereby grant to carecart.io a non-exclusive royalty-free license to use, reproduce,
edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats
or media.

Hyperlinking to our Content

1.The following organizations may link to our Web site without prior written approval:

1.Government agencies;

2.Search engines;

3.News organizations;

4.Online directory distributors when they list us in the directory may link to our Web site in the same
manner as they hyperlink to the Web sites of other listed businesses; and

5.System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
and charity fundraising groups which may not hyperlink to our Web site.

  1. These organizations may link to our home page, to publications or to other Web site information so long
    as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
    approval of the linking party and its products or services; and (c) fits within the context of the linking
    party’s site.

3.We may consider and approve in our sole discretion other link requests from the following types of organizations:

1.commonly-known consumer and/or business information sources such as Chambers of Commerce, American
Automobile Association, AARP and Consumers Union;

2.dot.com community sites;

3.associations or other groups representing charities, including charity giving sites,

4.online directory distributors;

5.internet portals;

6.accounting, law and consulting firms whose primary clients are businesses; and

7.educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of ; and (d) where the
link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to [email protected].
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

1.By use of our corporate name; or

2.By use of the uniform resource locator (Web address) being linked to; or

3.By use of any other description of our Web site or material being linked to that makes sense within the
context and format of content on the linking party’s site.

No use of carecart.io’s logo or other artwork will be allowed for linking absent a trademark license


Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.

Data Storage

CareCart will keep the account data including tracked/captured from store’s visitors for a maximum of 90 days for the paid users after cancellation of subscription and 60 days for the free users after cancellation of subscription.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1.limit or exclude our or your liability for death or personal injury resulting from negligence;

2.limit or exclude our or your liability for fraud or fraudulent misrepresentation;

3.limit any of our or your liabilities in any way that is not permitted under applicable law; or

4.exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

Account Cancellation: Both the user and CareCart have the right to cancel the account without prior notification to the other party. Account can be terminated immediately, in case we detect that any Care Cart app is altered in behavior, functionality or otherwise by the user. Only if we terminate your account without cause, will we refund you a pro-rated portion of any plan prepayment. In the case of termination, all your data and activity may permanently be deleted from our tool, immediately. Once you cancel your CareCart subscription, your account will immediately be deactivated.

Liability to Users: CareCart is not liable to users in any way, including incidental, direct, indirect, exemplary, special, substantial, minor or punitive damages. This includes loss generation, emotional distress, property damage, descent in revenue and the like. CareCart is only liable to users to the minimum extent of any applicable law. Therefore, you adhere to indemnify the CareCart team from any and every kind of loss you may incur (except as stated in the law).

Contact Information

For any questions related to terms of service, please send us at our email address: [email protected]

Updated On: 11th Feburary, 2024