Knowledge Base
Step-by-step product documentation. One guide is published so far — the Product Reviews Widget — and it is filed under the PR category.
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CareCart Help Center
Everything we have published about installing, configuring and getting results from the CareCart apps — plus a direct line to a human when the documentation does not cover it.
Get help
Start here
Six places to get an answer, in roughly the order most people need them.
Product Reviews Widget
How to add the Reviews Widget and the Star Rating Widget from the Shopify Theme Editor, and how to customize layout, colors, text and display preferences.
Read the guideWhy my emails are going to spam
Our deliverability testing, the sender address to use, the reply-to setting to change, and the exact SPF record your domain needs.
Read the articleApp documentation
Each of the seven CareCart apps has its own page covering what it does, its features and how it installs on a Shopify store.
Compare all appsMessage the team
Send us your store URL and the app you are using and we will come back to you. This is the fastest route for setup, migration and theme-integration questions.
Open the contact formLive support desk
Our ticketing and live chat desk, where existing conversations and tickets live.
Open the support deskOur apps
Help by app
Every app page covers what the app does, its feature set and how it installs. Plan details always live on the app’s own Shopify App Store listing.
Cartly Abandoned Cart Recovery
Recover lost revenue with automated email and push notifications targeting abandoned carts and checkouts.
Create urgency with real-time sales notifications and engage visitors with recent purchase updates.
Capture emails, drive engagement, and increase sales with interactive spin-to-win discount campaigns.
Increase sales by displaying real-time visitor counts on product pages, encouraging buyer confidence and urgency.
TimexBar Stock Countdown Timer
Create urgency on product pages with countdown timers, driving sales through timely purchase encouragement.
FaviCart Abandonment Protector
Reduce abandoned carts with animated notifications in the browser title bar, bringing customers back to your store page.
Enable direct communication with visitors via WhatsApp to enhance customer support and engagement on your store.
Categories
Product reviews documentation
The five categories the reviews documentation is organised into. Only the ones with an article behind them link anywhere — the rest are honest about being empty.
Getting started
Nothing is published in this category yet. Ask us directly and we will walk you through it.
Ask the teamCollecting reviews
Nothing is published in this category yet. Ask us directly and we will walk you through it.
Ask the teamDisplaying reviews
One published article: the Product Reviews Widget — adding it from the Shopify Theme Editor, and customizing its layout, header, card style, colors and text.
Product Reviews Widget documentationManaging reviews
Nothing is published in this category yet. Ask us directly and we will walk you through it.
Ask the teamExpanding with integrations
Nothing is published in this category yet. Ask us directly and we will walk you through it.
Ask the teamStill stuck?
Two ways to reach a person, and one detail that gets you a faster answer: tell us your store URL and which app you are using.
Not using a CareCart app yet?
All seven apps are on the Shopify App Store with a free plan or a free trial.