Why do Abandoned Carts Dashboard shows ‘Anonymous’ emails?

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CareCart is great at capturing the emails. If a customer subscribes to the newsletter and also abandons the cart without providing the details, CareCart then associates the email with that cart abandoner.

However, if the cart abandoner does not enter the email anywhere on your store, then it becomes impossible to collect it. This is shown as ‘Anonymous’ in the emails column. In this case, CareCart stores all the available information and also provide the user’s IP address and Country information. This will help you to understand your customers more, provide you with their locations, and tell you what kind of carts they abandon

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